Effective Date: Jun 17 2023
At Towseal, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through the Towseal mobile application and related services. By using Towseal, you consent to the practices described in this policy.
Information We Collect
1.1 Personal Information: When you use Towseal, we may collect personal information such as your name, email address, phone number, and delivery address. This information is necessary to facilitate the delivery process and provide you with updates and alerts related to your orders.
1.2 Device Information: We may also collect certain information about your device, including device type, operating system, unique device identifiers, and IP address. This information helps us to optimize our services, diagnose technical issues, and improve your overall experience.
Use of Information
2.1 Order Alerts and Notifications: We use the personal information you provide to send you order confirmations, delivery updates, and important alerts related to your orders. These communications are essential to ensure a seamless and efficient delivery experience.
2.2 Service Improvement: We may analyze the information we collect to improve our services, enhance user experience, and develop new features and functionalities. This analysis is performed in an aggregated and anonymized manner, ensuring that individual user data remains confidential.
Data Security
3.1 Data Protection Measures: We have implemented industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure transmission protocols, and restricted access to personal data.
3.2 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain the confidentiality and security of your data.
Information Sharing
4.1 No Third-Party Sharing: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or as required by law.
4.2 Legal Requirements: We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe it is necessary to protect the rights, property, or safety of Towseal, its users, or others.
Your Choices
5.1 Opt-Out: You have the option to opt-out of receiving promotional communications from Towseal. You can manage your communication preferences by adjusting the settings within the Towseal mobile application.
5.2 Data Access and Modification: You have the right to access and modify your personal information held by Towseal. To exercise this right, please contact us at [email address].
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates. Your continued use of Towseal after the effective date of any revised Privacy Policy constitutes your acceptance of the revised terms.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Towseal, please contact us at [email address].
Please note that this Privacy Policy applies solely to information collected by Towseal and does not cover the practices of third-party websites or services linked to or from our application.
Thank you for choosing Towseal. We value your privacy and will continue to protect your personal information with utmost care and diligence.